Staff Content Designer · Meta · NYC

Ashlee Phillips

I go toward the problems nobody owns
and build the systems everyone uses.

Role IC6 · AI & Wearables
Company Meta
At Meta 5+ years
Based in New York City

Hi, my dudes.
I'm Ashlee.

Currently
Staff Content Designer
AI & Wearables, Meta
Speaking on
Digital Accessibility
& Inclusive Design
Published in
Coyote & Oak
Edible San Luis Obispo
Outside of work
Calligraphy, Bob's Burgers,
& backgammon

I build content infrastructure for the gnarliest problems — ambiguous product spaces, high stakes, no playbook. My leverage isn't just the words. It's the frameworks, governance models, and standards that teams keep using after I've moved on.

I was the only content designer on Meta's first wrist wearable — 150+ artifacts, zero content blockers at launch. I built the accessibility practice for Meta's wearables org from the ground up. And I wrote the framework for how AI agents communicate on wearable devices before anyone asked.

UX Writing Microcopy Content Strategy Accessibility Design Systems Voice & Tone Terminology Governance Wearables AI / Agentic UX Content Infrastructure

"Ashlee's documentation serves as a gold standard for cross-functional partners, effectively reducing churn and empowering Product Design and Engineering to move faster."

Najwa Smith, Manager — H2 2025 Performance Review

Case Studies

Accessibility · Practice-Building · Reference Hub

The AX Hub

Built the canonical accessibility reference for Meta's wearables org — a living website used by CDs, PMs, and engineers across multiple product lines.

Cross-RL
Adoption
Coming soon
Prototyping · Education · Content Design

Prototyping for Content Designers

Created and taught a course on prototyping specifically for content designers — giving CDs the tools to show their work, not just describe it.

CD Org
Audience
Coming soon
Mentorship · New Hire · Community

New hire mentorship

Served as a new hire mentor, helping incoming content designers navigate the org, find their footing, and build the relationships that make the work possible.

CD Org
Community

How I Work

Find the chaos
I go toward ambiguity — the under-resourced, politically complicated, no-one-owns-this problems. That's where the leverage is.
Name the problem
I bring competing parties — Legal, PMM, Eng, XFN — to a shared understanding before I write a word. Alignment first, copy second.
Build the system
Frameworks, governance models, playbooks, wikis. I write docs that become org standards — not just deliverables for this project.
Make it scale
The work isn't done until other teams can operate it without me. That's the bar — infrastructure that outlasts any single IC.
Move on
Then I find the next hard thing. The pattern repeats across teams, products, and platforms — that's the career arc.

Writing and Speaking

Published in

Coyote & Oak
Literary & arts journal
Edible San Luis Obispo
Food & culture magazine
The Wedding Standard
Industry publication
Medium
ashleeletters.medium.com — accessibility & design

Speaking on

Digital Accessibility & Inclusive Design
Industry conferences & internal Meta events
AI in Content Design
CD org office hours & working groups
Content Systems & Governance
Cross-functional workshops & Comma-Con

Hot takes.
Hot cakes.

Click the pancake to get a hot cake hot take.

Click the pancake.

Let's talk about
what you're building.

I'm always open to a chat, especially about wearables, content systems at scale or accessibility. If you're working on something messy and undefined, that's my kind of problem and conversation.